For manual payments such as "Singtel Dash" or "Grabpay manual", we can only process your order during our working hours 11 AM to 11 PM UTC+8 (Singapore Time). If you paid outside of our working hours, you might receive your order the next day.

Sorry to hear this! Sometimes there are technical issues out of our control, but do not worry. Once you place an order on our website, your order details are saved. You can contact us via WhatsApp: https://wa.me/6587096305

If you are a minor in your country, you must have permission from your parent/guardian before you can use our services. By using our services, your parent/guardian will be deemed to have agreed to our Terms and Conditions.

Once an order has been sent to our provider's system, we are unable to return/refund your order. In the event that there is an issue or restriction with the account, we will offer a full refund to your original payment method

Recharging game credits through our website is 100% safe! We only work with authorized distributors

For games listed on Gamingwizard.co website, you can expect a delivery time of 1-5 minutes (for UID Top Up) and 30-60 minutes (for Manual Top Up) on average for games

In a case whereby you do not receive your product within 15 minutes after the stated time above, feel free to contact our Customer Service.

Note that Manual Top Up is only available 10-1AM. Orders placed outside of working hour will be completed the following day.

Gamingwizard.co is owned and operated by Gamingwizard, a company registered and located in Singapore. We operate a website for many users to purchase game credit top-ups.

We have been operating since March 2025 and have fulfilled thousands of orders!

Feel free to check out our linktree page:

https://linktr.ee/gamingwizardco